Privacy Policy

Last updated: April 1, 2026

1. Introduction

SHOTSPOT ("we," "us," or "our") operates the SHOTSPOT website and platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information: When you sign in via Google OAuth, we receive your name, email address, and profile photo. We do not receive or store your Google password.

User-Generated Content: Locations, reviews, ratings, photos, and reports you submit.

Usage Data: IP address, browser type, device information, pages viewed, and referring URLs.

3. Legal Basis for Processing

We process your information based on: (a) Consent; (b) Legitimate Interests in operating the Service; (c) Legal Obligations.

4. How We Use Your Information

Provide, maintain, and improve the Service
Display your submitted content to other users
Process reports
Communicate with you
Monitor usage trends
Protect against misuse

5. Cookies & Tracking Technologies

We use cookies for authentication, preferences, and analytics. You can control cookies through your browser settings.

6. Information Sharing & Third-Party Processors

We do not sell your personal information. We share data with: Authentication Providers (Google), Hosting & Infrastructure, Analytics, Mapping Services (OpenStreetMap), and as required by law. Public content is visible to all users.

7. Data Retention

We retain information only as long as necessary for operational and legal purposes. Public content may remain visible in anonymized form after account deletion.

8. Data Security

We implement commercially reasonable security measures. No method is 100% secure.

9. International Data Processing

Data is processed in the United States. By using the Service, you consent to the transfer of your information to the United States.

10. Your Rights

You may request access to, correction of, or deletion of your personal data.

11. California Privacy Rights (CCPA/CPRA)

California residents have the right to know, delete, correct, and opt out of sale/sharing. We do not sell or share personal information. We will not discriminate against you for exercising your rights. Contact: privacy@shotspot.com.